Northern Trust
Financial Dashboard
About
Northern Trust is a global leader in financial services with a strong reputation for using
sophisticated technology to deliver asset management, wealth management and fiduciary and
banking solutions. They represent the big dogs. So we delivered a best in class, luxary money
management dashboard where clients could connect and work directly with their financial
advisors.
Team ACD UI
Designer UX Designer Account Manager Project
Manager
Responsibilities
User interface design Brand management User experience and content
mapping Data visualizations Art direction and production
Northern Trust needed an elevated experience to match their clientele. We were tasked with refreshing the brand and refining their dashboard experience so
users can gain access to their accounts while also communicating and becoming informed of decisions with
their financial advisors. So we created a space that made it easy to find both. When we presented this
option to Northern Trust, they asked if we were sure these were their brand colors. Damn right they are.
We just knew how best to use them.
We focused on giving power back to the user. Interactive controls gave clients
transparency and control over their finances. We were able to help extend the advisor and client
relationship and establish a modern partnership.
We
organized content for the end user, not add financial advisors.
Old iterations of their
dashboards were dated and difficult to scan. The most important information was hidden under layers of
folders and users found it difficult to view all their accounts and activity as a whole. Our new
structure made it easy to see the overall health of accounts quickly, while maintaining control and
visibility into each individual account.
Whether looking at the overall health, or digging into the details of each
transaction, our interface made it simple and intuitive to do both. Advisor activity, insights and
comments were infused into each touchpoint, providing transparency and trust between clients and their
partners.